Who we are
Our website address is: http://emiraclean.com.
Privacy Policy – Emira Clean
At Emira Clean, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website (https://emiraclean.com) or engage with our cleaning services in Dubai.
What Information Do We Collect?
When you interact with us, we may collect personal information such as your name, address, email address(es), telephone number(s), and, where appropriate, additional details including your property type, location, preferred service time, and any specific cleaning instructions you provide. This information helps us deliver our services efficiently and tailor our communication to your needs.
How Do We Collect Information?
We may collect information about you whenever you interact with us. For example, when you contact us regarding our services, request a cleaning appointment, communicate with us via WhatsApp, phone, or email, or complete a contact or inquiry form on our website, you are knowingly and voluntarily providing us with your personal information.
In some cases, we may also receive information about you from third-party platforms such as advertising networks or referral services, but only where you have given those parties explicit permission to share your details with us.
How We Use Your Information
We use your information to respond to service inquiries or bookings, provide customer support, manage scheduling, improve our services, send updates or promotional offers (if you opt-in), and maintain compliance with UAE laws.
How We Share Your Information
We do not sell, rent, or trade your personal information. Your data may only be shared with our trusted internal team for operational purposes or when required by law.
Confidentiality
We are committed to maintaining the confidentiality of your personal information. We are not responsible for the privacy practices of third-party websites linked through our site.
Making a Complaint
If you have concerns about how your information is handled, please contact us at info@emiraclean.com. We aim to respond within 15 working days.